Terms of Purchase

These Terms of Purchase govern all purchase transactions, order behaviors, and commercial interactions between our website and all customers who browse, place orders, and purchase products on the platform. This document serves as the official, unified standard for all product purchase rules, service specifications, rights and obligations of both parties, and transaction guarantee mechanisms. By accessing our website, placing orders, and completing product purchases, you confirm that you have fully read, understood, and unconditionally accepted all the terms stipulated in these Terms of Purchase. All shopping behaviors and order transactions on the platform will be protected and constrained by these standardized purchase terms.
We have always adhered to the operational principles of transparency, standardization, integrity and customer priority. All purchase rules, service commitments, preferential policies and after-sales mechanisms displayed on the website are implemented in a unified, real and effective manner. We formulate standardized purchase terms for all links including order submission, payment settlement, product shipment, logistics delivery, after-sales return and refund, so as to create a stable, fair and reassuring online shopping environment for every customer and effectively protect the legitimate consumption rights and interests of users.

1. Order Placement & Validation Rules

All users who reach the legal age of consumption can independently browse products, select goods, fill in receiving information, and submit purchase orders on our website. After the customer completes independent payment confirmation, the order will take effect officially and enter the system’s standardized processing queue. All valid orders generated through normal browsing and purchasing channels of the website are recognized and protected by our purchase terms.
Customers shall ensure that all information submitted during order placement is true, accurate and complete, including recipient name, contact information, receiving address and postal code. Any order abnormality, delivery delay or service loss caused by false, wrong or missing information filled in by customers shall be borne by the customer independently. We have the right to verify abnormal orders including repeated orders, high-risk orders and invalid information orders, and can suspend order processing until the user completes information confirmation and identity verification.

2. Unified Currency & Pricing Rules

To standardize global transaction standards and unify order settlement specifications, our website uniformly adopts USD as the only settlement currency for all transactions. All product front-end display prices, discount settlement amounts, order total payment amounts, and refund deduction amounts are calculated and settled in accordance with the unified US dollar standard.
All commodity prices displayed on the website are final settlement prices. The platform implements transparent pricing rules without hidden fees, additional surcharges and unspecified handling fees. All discount activities and preferential rules launched on the website will be directly converted and displayed in US dollars, ensuring that every customer can clearly know the actual cost of purchase and realize zero ambiguous consumption in the shopping process.

3. Order Processing & Shipment Rules

After the customer’s order payment is successfully confirmed, we will start the formal order processing procedure. All valid and compliant orders will be processed, inspected, packaged and shipped within 1 to 3 working days. Before shipment, our professional team will conduct comprehensive quality inspection and appearance verification of the products, and adopt standardized cross-border packaging processes to ensure that the products are intact, qualified and meet sales standards when leaving the warehouse.
All orders are processed in the order of payment confirmation to ensure fair and equal service standards for all customers. We do not provide customized shipment time arrangement and priority shipment services. All orders follow the unified platform shipment mechanism to ensure the standardization and orderliness of warehouse outgoing operations.

4. Logistics Delivery Standards

We provide stable and standardized global cross-border logistics delivery services for all platform orders. After the order is shipped from the warehouse, the estimated delivery period is 6 to 12 working days. The overall delivery progress is affected by conventional objective factors such as customs inspection progress and local terminal distribution efficiency, and the estimated time is for customer reference.
We cooperate with high-quality and stable cross-border logistics channels to track the whole process of order transportation, ensure the safety and integrity of products in transit, and deliver the goods to the customer’s designated receiving address in a standardized manner. We undertake all tariffs and cross-border handling fees generated during the product transportation and customs clearance process, and customers do not need to bear any additional off-site expenses.

5. Global Free Shipping Service Commitment

Our website implements a full-site global free shipping policy for all customers and all valid orders. There is no minimum order threshold, no regional restriction and no additional condition limit. All purchase orders completed on the platform can automatically enjoy free shipping service.
The global free shipping policy applies to all product categories and all valid shopping scenarios of the platform all year round. No matter the order amount and the delivery region, we will provide standard free logistics distribution services, helping customers save additional logistics costs and optimize the overall shopping cost experience.

6. 60-Day Return Service Terms

We provide a humanized and worry-free return guarantee for all products purchased on the platform. All orders enjoy a 60-day valid return period. Within the valid return cycle, customers can apply for return services through the official channel for product quality problems, logistics damage, personal use inadaptability and other compliant reasons.
All return applications need to be initiated through the official Contact Us page of the website and comply with the platform’s return specifications. Except for special damage scenarios caused by logistics and quality problems, returned products need to keep complete packaging, unused status and complete accessories to meet the secondary sales standard. We will verify the return application and product status efficiently after receiving the customer’s demand to ensure that compliant return demands are responded to and processed in a timely manner.

7. Standard Refund Processing Specifications

After we receive and complete the inspection and verification of the returned products, we will immediately start the official refund process. All eligible refund applications will be completed within 5 to 10 working days. The refund amount will be fully returned to the customer’s original payment account in accordance with the actual payment amount of the order, without arbitrary deduction of any fees.
The whole refund process is transparent and standardized. We strictly abide by the refund time limit commitment, do not delay the refund without reason, and do not set arbitrary refund thresholds. The arrival time of the final refund is slightly affected by the processing efficiency of different payment institutions, and we will track the refund progress throughout the whole process to ensure the safety and timeliness of customer funds.

8. Customer Consultation & Service Communication Rules

All pre-sales consultation, order problem feedback, logistics inquiry, after-sales application and service suggestion submission of customers need to be completed through the official Contact Us page of the website. We uniformly take the official independent consultation channel as the only effective communication and service processing entrance.
Our professional customer service team will respond to customer demands in a standardized, patient and professional manner, solve shopping doubts and order problems for customers in a targeted manner, and ensure that every legitimate purchase demand and rights protection demand can be effectively solved.

9. Transaction Restrictions & User Obligations

Customers shall abide by the platform rules and relevant transaction norms during the shopping process, and shall not use the platform for malicious transactions, fraudulent orders, malicious repeated returns and other abnormal behaviors. For any abnormal order behavior that violates the principle of fair transaction and damages the normal operation order of the platform, we have the right to suspend order processing, reject after-sales applications and terminate transaction services.
Users shall bear the obligation to keep their payment accounts and shopping information properly, and all order transactions completed under user accounts shall be deemed as independent voluntary behaviors of users, and users shall bear corresponding transaction responsibilities independently.

10. Terms Update & Interpretation Rules

We reserve the right to adjust, optimize and update these Terms of Purchase according to platform operation iteration, service upgrade and business rule adjustment. All updated terms will be displayed on the website page in real time, and the latest official published content shall prevail.
Customers’ continued browsing of the website and continued completion of product purchases after the terms are updated will be deemed as automatic recognition and acceptance of the latest purchase terms. We will always maintain the openness, transparency and standardization of transaction rules, and protect the legitimate purchase rights and interests of every customer with rigorous service specifications and sincere service attitude.

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